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NEW COLLECTION OUT NOW!!!!!! Email subscribers can use discount code YYWELCOME for 10% off your next purchase! {code is one time use only}_________FREE SHIPPING ON ORDERS OVER $200!! {$25 SHIPPING FOR ORDERS UNDER $200}

ONLINE RETURN POLICY

We are glad to refund any full price, unworn, unwashed merchandise within 14 days of receipt of your online order. We will process your refund as soon as we receive your return item in-house. Please allow up to 7 working days for your refund to be processed. 

If you return an item requesting a refund between 14 and 35 days of the item being delivered to you, we will refund store credit. Store credit will be issued in the form of a YanYan gift card that is locked to your account, ready to use on your next purchase.

Please note, sale items discounted at 20% or greater are returnable for store credit only. Sale items discounted greater than 50% are FINAL SALE.

All items that are returned for a refund must be unworn and have their original tags and packaging.

We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements.

The buyer is responsible for any return shipping costs.

YanYan is not responsible for return shipping costs nor duty reimbursement in the case of international purchases.

All sales are final on sale and discounted merchandise, swimwear, and undergarments.

All sales are final after 14 days of purchase.

EXCHANGES

Since our items are made in limited quantities, we do not accept exchanges, as we cannot guarantee that the item you want to exchange will be available by the time we receive your return item. 

If you need a different size or color of an item, please place a new order. The returned original item will be processed as a refund.

RETURN SHIPPING POLICY

The buyer is responsible for any return shipping costs.

Please contact info@yanyanknits.com prior to sending a return.

 

Returns should be addressed to:

YanYan
ROOM 15, 10/F, ELITE INDUSTRIAL CENTRE,
883 CHEUNG SHA WAN ROAD,
KOWLOON, HK.

 

Any further inquiries should be directed to: